When the guest's voice defines your hotel.
VozFeed captures your guests' voices in real time, analyzing audio with AI to improve the stay experience, service and your online reputation.
Tipología de usos
Guests
Voice feedback during and after stay.
Front desk
Check-in/check-out experience and problem resolution.
Housekeeping
Feedback on cleanliness, amenities and comfort.
Concierge
Opinions on recommendations and additional services.
Listening to your guests has never been easier.
Why Voice Messages
“A guest who leaves dissatisfied posts a negative review on TripAdvisor. One who is heard in time becomes an ambassador”
Convenience
Guests leave feedback from their room effortlessly.
Real time
Problems detected during the stay can be resolved before checkout.
Emotional detail
Voice captures the complete experience: from check-in to breakfast.
Improving the guest experience
When guests feel they can be heard:
Return rate increases
TripAdvisor and Booking reviews improve
Problems are resolved before checkout
Hotels, apart-hotels and accommodations with daily guest turnover have the potential to capture constant feedback to improve the experience.
Guests research before booking.
of travelers read reviews before booking a hotel
Hotels with more positive reviews have 25% higher occupancy.
Why use Voice QR in your hotel
The Voice QR in the room eliminates friction. Guests leave their opinion in seconds.
“Hotels that capture feedback during the stay reduce negative online reviews by 60%”
Post-checkout email surveys have very low rates.
With Voice QR
Turn every room into a feedback channel.
How VozFeed works
A VozFeed QR is placed in rooms and common areas
Room, lobby, restaurant, spa, pool.
The guest scans the QR
In less than 30 seconds they can share their experience by voice.
Why voice provides richer information
Hotel satisfaction surveys are generic. Voice captures:
This allows understanding how guests experience your hotel.
What your hotel gains With VozFeed:
Real guest feedback
Improve online reputation
Resolve problems in real time
Increase occupancy
76% of guests would pay more for a hotel with better online reputation.