When voice certifies quality controls.
VozFeed captures your patients' voice and connects them with your health center in real time, analyzing audio with AI, delivering actionable insights.
Use cases
Patients
Activate voice review campaigns
HR
Work climate surveys for health center staff.
Stakeholders
NPS interviews with voice audio.
Quality Assurance
Focus on Prevention. Proactive Process. Quality Administration.
Listening to your patients has never been easier.
Why Voice Messages
“In Latin America, people have deeply rooted cultural habits, like sending voice messages”
Cognitive Load
Speaking requires less mental effort and syntax, no spelling errors.
Perceived Efficiency
Although audio takes longer than text, the perceived effort is lower.
Emotional Regulation
When someone wants to convey an emotion, they prefer audio to do so.
Improving the patient experience
When patients feel they can be heard:
Satisfaction increases
Perception of care improves
Trust is strengthened
Institutions, medical centers, and spaces with visits during wait times have the potential to capture constant feedback for continuous improvement.
Patients research before choosing a health center.
of medical decisions are influenced by online reviews
Voice reviews increase credibility compared to written reviews.
Why use Voice QR to capture feedback
The Voice QR eliminates friction. The patient can share their experience in seconds from their phone.
“Higher patient feedback rate, 80% of people prefer to interact with Voice services”
Traditional surveys have low response rates.
With Voice QR
Turn every hospital space into a feedback channel.
How VozFeed works
A VozFeed QR is installed at health center touchpoints
Reception, waiting rooms, offices, discharge areas. Add the QR to your website, email marketing or customer service bots.
The patient scans the QR
In less than 30 seconds they can share their experience by voice.
Why voice provides richer information
Written reviews tend to be brief and generic. Voice captures:
This allows understanding how clinical care is truly experienced.
What a health center gains With VozFeed:
Capture real patient feedback
Improve digital reputation
Detect experience issues
Humanize communication
94% of patients avoid clinics with bad reviews.